Privacy Policy | Coolsine

1. Information We Collect

a. Information You or Your User Provide:

Personal information like name, email, phone number, addresses, etc.
Business information like name, email, phone number, business name, addresses, social media, website, business model, etc.
Products, menus, ingredients, mains, sides and delivery and pickup information
Support messages

b. Information Collected Automatically:

Stripe account_id (Only if you opt to use Stripe as payment platform and connect your Stripe account to your Coolsine account)
We do not collect cookies or use tracking technologies ourselves. However, cookies may be set automatically by third-party services or essential website operations (such as hosting or payment providers), which we do not directly control.

2. How We Use Your Information

We use your data to:

Operate and improve the Coolsine platform
Manage your account and orders
Send updates, support, and promotions
Secure the platform and prevent fraud

3. Cookies and Tracking Technologies

We do not collect cookies or use tracking technologies ourselves. However, cookies may be set automatically by third-party services or essential website operations (such as hosting or payment providers), which we do not directly control.

4. Sharing Your Information

We do not sell your data. We may share it with:

Service providers (payments, analytics, etc.)
Authorities when legally required

5. Data Retention

We retain data as needed to provide services and meet legal requirements. You can request deletion at any time by contacting coolsine@ezdata.co.nz.

6–11. Other Information

6. Data Security: We use industry-standard measures to protect your information.
7. Children’s Privacy: We do not knowingly collect data from anyone under 18.
8. International Transfers: Your data may be stored or processed in other countries.
9. Changes to This Policy: We may update this page. Continued use means you accept the changes.
10. Contact Us: coolsine@ezdata.co.nz with any questions.